Useful Links
Look for useful information about the issue you are interested in :
- Hellenic Ombudsman for Banking-Investment Services
www.hobis.gr - Hellenic Consumers’ Ombudsman
www.synigoroskatanaloti.gr - Bank of Greece
www.bankofgreece.gr - Association of Greek Leasing Companies
www.aglc.gr - Hellenic Bank Association
www.hba.gr - European Ombudsman
www.ombudsman.europa.eu - Online dispute resolution
https://webgate.ec.europa.eu/odr/main/index.cfm - European Central Bank
www.ecb.int - Tiresias
www.tiresias.gr
Quality Management System
Alpha Leasing’s Responsible officer for the management of customer complaints apply a Quality Management System to resolve complaints and requests, certified by the International Organization Bureau Veritas, based on the ISO 9001 standard.